Our agreement with you

Last updated May 2026.

Guidance, not legal advice

Make It Make Sense provides general guidance based on Scots law in relation to housing, tax, and council correspondence.

The information on this site is not legal advice and should not be relied on as advice for your specific circumstances.

We are not a law firm and are not regulated by the Law Society of Scotland. Use of this site does not create a solicitor-client relationship, and any information you provide is not protected by legal privilege.

If you need advice tailored to your situation, you should speak to a Scottish solicitor or a regulated advice service such as Citizens Advice Scotland or Shelter Scotland.

Accuracy and availability

We aim to provide accurate and up-to-date guidance, but we cannot guarantee that all information is complete, correct, or current at all times.

Laws change, official guidance changes, and individual circumstances vary. The service is provided on an “as is” basis, without any warranties or guarantees.

Who this service is for

This website is intended for people in Scotland seeking help understanding official correspondence.

The guidance is based on Scots law and may not apply to other parts of the UK.

We are not an emergency service. If you are in immediate danger, call 999. If you are at risk of homelessness or need urgent housing support, contact your local council, Shelter Scotland, or another regulated advice service.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any losses, damages, or consequences arising from your use of this site or reliance on its content.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under Scots or UK law.

Governing law

These terms are governed by the law of Scotland. Any disputes arising from them will be subject to the exclusive jurisdiction of the Scottish courts.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we will update the date at the top of this page.

By continuing to use the site, you agree to the updated terms.

Contact

If you have questions about these terms, you can contact us at hello@makeitmakesense.scot.